The world of telemedicine is insufficient; a digital platform is urgently required.

Two co-founders, Ashish Polekar and D. S. Kirankumar, are presently prepared to confront the Healthcare industry's large market with a vision to aid 1 million people daily.

The world of telemedicine is insufficient; a digital platform is urgently required.

With 40,000 clinics and hospitals, two million medical personnel, and one and a half million allied healthcare centres, the United States does not have enough medical facilities to effectively manage the 1.2 million new patients that show up every day for outpatient consultations. In order to solve these inconsistencies, a digital platform was a must at that same moment.

Patients are able to easily discover doctors according to their requirements for in-clinic OPD Consultation without having to wait in line at the doctor's premises thanks to a solution developed by the team at Citagrid that is based on an innovative technological platform.

According to 'D S Kirankumar,' the formation, which is now getting widely accepted among clinics and app users, is based on logic that includes a location-based search option, a token-based queue management system, notifications on doctor arrival, current running token status, and average wait time for assigned tokens.

During my father's OPD consultation, I was confronted with a number of personnel difficulties, and they are all related. To which he responds, "Ashish," "wherein I was waiting for the doctor's arrival almost for 1.5 hours." Everyone kept waiting without patience, which was a trigger point that led to the formation of "CITAGRID HEALTHTECH PRIVATE LIMITED." Other than the queue of more than 30 patients waiting for their turn, there was no obvious clue of arrival of doctor. The fact that everyone kept waiting was the trigger point.

Introducing discipline into the ecosystem is a very difficult task; we need to put in a lot of labour and spend a lot of money in order to make it a reality. Also, gaining the acceptance of the market is an essential goal that we should strive for.

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