Navigating the Indian Healthcare System with Plusify

Several challenges lie ahead for healthcare in India, as in most developing nations. The health system of this country is fragmented despite over 1.4 billion people depending on it, and more often than not, it is a challenge to see that effective, accessible, and quality care is provided. Plusify Healthcare, an emerging epicenter of care, makes sure  that everything goes seamlessly in the journey a patient takes toward getting medical attention. It does everything: from finding the right doctor to booking appointments for detailed diagnosis, insurance paperwork, facilitating the commutes to and fro the hospital, and admission-to-discharge-related surgeries.

A grim feature of the present healthcare landscape is the inequity in the availability of medical care; high-class hospitals remain concentrated in urban areas, while the rural and semi-urban regions remain poorly served even at the basic levels of healthcare. In such conditions, patients tend to travel long distances for treatment, and when they get the treatment, the medical services are often found inadequate enough to meet the requirements of the patients. This gap in access creates one of the biggest barriers to the equal delivery of health care in the country.

Besides, there is a big barrier of affordability. The cost of health in India has gone pretty high. Even mild medical emergency conditions result in burning out life savings for millions of Indians or falling into debt.  Every year, millions of Indians fall into poverty due to out-of-pocket medical expenditure. Health insurance has grown incrementally, but at present, it covers just a small part of the population. Far from financial security, the process becomes a sheer nightmare—with insurance claims going through veritable rigmaroles—while treatment all too often is paid for upfront and unaffordable by many families at actual points of care.

That's not all. Those who are insured encounter sufficient bureaucratic red tape in getting approvals for claims, which in themselves make any patient feel that suffering is not only a medical issue but also highly administrative. In other words, paperwork, waiting periods, and convoluted processes just add insult to patients' injuries as they struggle with their health problems.

Additionally, the general health system is very fragmented.

The patients are then all too frequently left by themselves in this tangled web of doctors, diagnostic centers, hospitals, and insurance providers. Lack of coordination among these does create a lot of confusion at times and even compromised care: inconsistent diagnosis, delayed treatment, mismanagement of patient records—the list goes on.

For most patients, the healthcare journey becomes an uncoordinated series of referrals, tests, and appointments without much apparent route to recovery. In addition, post-operative care, which is a very crucial phase of patient recovery, is usually ignored or ill-provided. Patients are sent home without proper follow-up or guidelines, which later on results in complications and slower rates of recovery. Being mindful of these challenges, Plusify Healthcare is trying to redesign the whole care experience in India with a clear, genuinely patient-centered, and seamless health system. More broadly, Plusify Healthcare is trying to plug gaps through its full-stack innovative care delivery model. It will make life seamless for the patients; every possible thing gets coordinated in their journey right from diagnosis to treatment and finally post-operative care.

This integrated approach is in line with the requirement of fragmentation from the existing health system. Other than leaving the patient to navigate through the system of service providers, Plusify will provide the link that will ensure every aspect of patient management is organized in an efficient way with minimum delay.

Plusify Healthcare can make this process seamless if only these partnerships with hospitals, diagnostic centers, and insurance providers step in, in the meanwhile, not disjointed or cumbersome.

For example, a patient requiring surgery: Plusify Healthcare not only plans appointments for the same but also makes arrangements for hospital admissions and discharges at the right time. It smoothens everything up, in the process reducing chances of miscommunication between health care providers. The ability to manage logistics takes a lot of burden off the patients and frees their time to be used focusing on their health rather than administrative hurdles in the way of healthcare services. Patients are still faced with a big challenge in affording such services, especially in regard to affordability when it comes to surgeries or major treatments.

Plusify Healthcare is aware of this and has made affordability one of its key operational principles, ensuring that quality but affordably reasonable care is extended to patients through strategic partnerships with insurance companies and financing houses. The fact that they can give 0% interest EMIs for surgeries and treatments is a big plus, being a game-changer for families that otherwise would struggle with the immediate payment of medical expenses. Also, the involvement of Plusify in the claim process guides the patients through a generally time-consuming task regarding getting cashless claims approved

By facilitating quicker insurance approvals, Plusify Healthcare removes not only one major source of stress but also avoids financial strains that one may suffer due to medical emergencies. Significantly, from the quality of care perspective, the platform focuses its work exclusively on secondary-care surgeries. This type of surgery is not highly needed and hence improves a patient's quality of life. Some examples of this include hernia repair, cataract removal, and gallbladder surgery. By ensuring that such kinds of surgeries are carried out by the most competent staff in well-accredited facilities, Plusify Helathcare can ensure that the patient gets first-rate care at affordable costs. This model enables them to ensure consistency in care, which is usually missing from the fragmented health care environment. Patients will not have to go around being passed between various doctors and specialists, since Plusify coordinates everything to ensure that the treatment process is without hitches and coherent.

One of the most important strengths of Plusify's model would, therefore, be in follow-up care after the operation. Whereas this is very key to full recovery, it has, on many occasions, been ignored by most of the care providers. Plusify Healthcare would continue its follow-up with consultations, diagnostic tests, and physical rehabilitation where needed, even after the surgery. This would at least ensure post-care for the patient and avert such complications that may occur just because of a lack of follow-up. This holistic recovery will improve the outcome for patients and in their approach to the whole experience of the health sector.

The other part is that Plusify Healthcare is embracing this transformation that has consumed the health world globally. For example, by incorporating the telemedicine service, their patients can see a doctor from the comfort of their own house, hence increasing access to healthcare services in remote or underserved areas.

This applies more to follow-up consultations, which indeed need not be direct visits to the hospital. Plusify is breaking the barriers to care geographically through telemedicine—to enable quality medical consultation and advice, even for people living in remote areas. In general, Plusify Healthcare addresses the big challenges in the Indian health system with a bold and patient-centric approach. Key strategy levers within a full-stack model of care are affordability, seamlessness in the coordination of services, and commitment to postoperative care.

Plusify Healthcare is a model that will redefine the health experiences in India while bettering all patient outcomes to be able to overcome the challenges in access, affordability, and fragmented care delivery. It will serve as an epitome of innovation and hope within an otherwise desperately needed reformation in the healthcare landscape, as it grows and expands its service offerings. Added to that, Plusify Healthcare is in place with a vision to see that health service delivery in India is going to transform so that every patient gets their care without any further stress they face from the broken system.

https://www.plusify.in